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- Eligible for return or exchange within 3 days of delivery if the item is damaged, defective, incorrect, or incomplete (unused, with original tags and packaging).

- Innerwear, accessories, fragrances, cosmetics, and groom collection articles are non-returnable/exchangeable due to hygiene and safety reasons.

- Delivery takes 1–3 working days in major cities and 3–5 working days in other areas; timelines may extend during sale periods. International shipping charges vary by destination and may include taxes and duties.